Terms of Service

The CMG marketplace is a business-to-business service for licensed healthcare organizations: O&P practices, hospitals and health systems, DME suppliers, rehabilitation clinics, and similar professional buyers. The public catalog may be browsed by anyone, but pricing, ordering, and account features are reserved for verified business accounts.

Products listed on CMG are professional medical components intended to be selected, fitted, and dispensed by qualified clinicians. Nothing on this site is medical advice to patients.

Business accounts are granted after our team verifies the applicant's credentials, including an NPI or federal tax ID. You agree that the information in your application is accurate and that you will keep it current. We may decline or revoke verification at our discretion if credentials cannot be confirmed.

You are responsible for activity under your sign-in. Tell us promptly if you believe your credentials have been compromised.

Prices shown to verified accounts are list prices in U.S. dollars and may change without notice; the price applicable to an order is the one in effect when the order is confirmed. Submitting an order is an offer to purchase, which we accept by confirming it. Obvious listing errors — pricing, specification, or availability — may be corrected before acceptance.

Configurable products require complete option selections before an order can be confirmed.

Fulfillment runs from our Chicago and Indianapolis hubs; consolidated freight schedules are estimates, not guarantees. Claims for shipping damage or shortages should be reported within five business days of receipt. Return eligibility varies by product type and supplier and is confirmed by our account team before any return is shipped.

This section is a placeholder pending counsel review. In summary form: the marketplace is provided as-is; to the extent permitted by law, CMG's aggregate liability arising from an order is expected to be capped at the amount paid for that order, and CMG is not liable for indirect or consequential damages. Final language, including any statutory carve-outs, will be set by counsel.

We may update these terms as the marketplace evolves; material changes will be announced to account holders by email before they take effect. Questions about these terms can be sent to info@chicagomedicalglobal.com or mailed to Chicago Medical Global, Inc., 2200 W Fulton St, Suite 400, Chicago, IL 60612.